Frequently Asked Questions

Everything you need to know about your SIR. experience.

What is your return policy?

We offer returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached.

Do you offer international shipping?

Yes, SIR. ships worldwide. Shipping costs and delivery timeframes vary depending on your location and are calculated at checkout.

How do I care for my SIR. garments?

To ensure longevity, we recommend following the specific care instructions on the internal label of each garment. Most of our silk and linen pieces are dry clean only.

Can I change or cancel my order?

Once an order is placed, it is processed immediately. Please contact our customer service team within one hour of purchase if you need to make urgent modifications.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my delivery?

Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress.