Returns & Exchanges

At SIR., we want you to be completely satisfied with your purchase. We offer returns or exchanges on all full-priced items within 14 days of delivery, provided they are in original condition with all tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

  • 3.
    Affix Shipping Label

    Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.